Privacy Notice

This notice applies to the use of personal information on

The Arts Active Trust is committed to safeguarding your personal information and complies with current data protection legislation including GDPR. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Read more about Plwg Terms and Conditions.

Please contact us if you have any questions you would like answered.

Overview of this Notice

  • Who is gathering your information
  • The information we gather
  • What we do with the information we gather, and why
  • Security
  • How we use cookies
  • How long we retain your information
  • Controlling your personal information

Who is gathering your information

The Arts Active Trust, is collecting personal data about your use of Plwg and managing your subscription to the South Central Arts and Education network newsletter. The person responsible is Bryony Harris.

For subscriptions to the West Wales Arts and Education newsletter, Nawr is collecting personal data to enable it to deliver newsletters. NAWR is the Arts and Education Network for Mid and West Wales, run by UWTSD and working in partnership with ERW. The person responsible is Paul Osborne for UWTSD.

For subscriptions to the South East Wales Arts and Education newsletter, The Arts and Education Network: South East Wales is collecting personal data to enable it to deliver newsletters. The Arts and Education Network: South East Wales is funded by Arts Council of Wales in partnership with Welsh Government and operate in the region of Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen. The person responsible is Joanna Jones, for Caerphilly Council

For subscriptions to the North Wales Arts and Education newsletter, EDAU is collecting personal data. EDAU is North Wales' Arts & education Network. It is a partnership between all North Wales' local authorities, Regional Educational Consortium GwE, Arts Council of Wales & Welsh Government. The person responsible is Gwenno Eleri Jones.

The information we gather

We collect the following information:

  • Full name
  • Email address
  • Your role you are using in
  • The name of the organisation you are in this role for
  • The web address of any organisations you are using the app for
  • Your journey through the content of the website
  • Other information you supply relevant to any request for help on the site
  • Whether you a Teacher
  • Your preferred language of communication
  • Your Interest
    • Visual Arts
    • Music
    • Theatre
    • Literary
    • Digital Media and Film
    • Dance

What do we do with the information we gather, and why?

We require this information to enable you to access the content, to best meet your needs, improve our service, fulfil our service commitments with you, and in particular for the following reasons:

  • To provide you with an account on Plwg, and access to the site content and functions
  • We may use this information to improve our products or services
  • To manage email communication with you via our newsletters
  • A member of our team may need to contact you to resolve a request for help if you ask.

We share your data within Plwg and we may share with public bodies, suppliers and partners. Organisations we may share data with include applications and information systems who help us maintain and develop of our websites


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or to know when you visit a particular page on our site. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Please review our cookie policy for more information.

How long we retain your information

We will retain your personal information until you either delete your account on or you unsubscribe from our newsletters or request that your information is deleted from our newsletter mailing lists.

Controlling your personal information

It is in our best interest to safeguard your rights as our customer, therefore, we would like you to have a clear understanding of what happens to your personal data once we have collected it. The following list explains your rights as an individual under the EU General Data Protection Regulation:

  • You have the right to be informed of what we do with your data and to know is what the purpose of collecting and processing is.
  • You have the right to access your personal data and supplementary information so that you aware of, and can verify, the lawfulness of the processing. You can obtain the following information: a) confirmation that your data is being processed and b) access to your personal data. We will provide this information within one month of the request and free of charge.
  • You have the right to request us to rectify your personal data if is inaccurate or incomplete.
  • You have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing, although, this can only be done under specific circumstances. Find out more at the ICO website.
  • You have the right to restrict the data processing, however, this can only be done under specific circumstances. Find out more at the ICO website.
  • You have the right to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability. This is commonly known as “data portability”. We will provide this in a structured, commonly used and machine-readable form, free of charge, and we will deliver it you in one month following the request.
  • At present, we are still developing a software system which will allow you to delete your Plwg account yourself. While we develop this system, you can request that your account is deleted on your profile page. You may request details of personal information which we hold about you. If you would like a copy of the information held about you please contact us to obtain a Subject Access Request Form, or write to us:

Plwg Data Request
Arts Active
St. David’s Hall,
The Hayes,
Cardiff, CF10 1AH

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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